[provision] Proposed basic service provisioning definitions

All:
In my view, an adopted charter and a set of basic definitions is a
prerequisite to jump start the efforts of the PSTC (or is it the SPTC). 
    Here is a proposal for such a set of definitions.  The following basic
service provisioning terms are defined in the attached document:
         person
         organization
         service
         service provider
         resource
         service delivery platform
         customer
         contract
         account
         contact
         billing feature
         service element
         service attribute or provisioning parameter
         workflow
         service offering
         service order
         service instance

Please review.  Your questions, comments, additions, deletions, and
edits are welcomed.

Bill Games
Signet Web Partners
(512) 327-9346